Terms of service
Last updated 20 September 2026.
1. Who we are
ToolVerified ("ToolVerified", "we", "us"), owns and operates this website and the public directory of tools and products at https://www.toolverified.com/.
- Legal business name: ToolVerified
- Customer service: [email protected], Monday to Friday, 10:00 to 18:00
By browsing the site, creating an account, submitting a listing or buying a package you accept these terms. If you do not accept them, please do not use the site.
2. Accounts
You need an account to submit a listing, upvote or comment. Keep your password to yourself; you are responsible for what happens under your account. Accounts created with an email address must confirm that address before submitting. We may suspend an account that is used for spam, scraping, impersonation or abuse.
3. What we offer
A free directory listing, and two paid packages for an approved listing:
- Premium, $9 USD one-time: a permanent dofollow link to your site, a permanent "Premium" tag, listing analytics, 3 days in the homepage Featured row and 7 days pinned at the top of your category page.
- Featured, $18 USD one-time: the same permanent extras, with 14 days on the homepage and 30 days in your category.
Prices are in USD and are shown on Pricing; any VAT, GST or sales tax that applies where you are is worked out and shown at checkout by Kelviq before you pay. Each package is a single purchase, not a subscription: nothing renews and nothing further is charged. A package is final once paid: it cannot be changed to the other package or exchanged, so pick the one you want before you pay.
You may only submit a product you own or are authorised to represent. You confirm that the content you publish (name, descriptions, logo, screenshots and links) is yours to publish and does not infringe anyone else's rights. We draft listing copy automatically from your public web page as a convenience; that draft is not published until you have reviewed and saved it, and you remain responsible for what your listing says.
4. Review and approval
Every submission is read by a person, whichever package you pick. Approval cannot be bought: choosing a paid package moves you up the review queue but does not change the decision, and we may decline a listing at our discretion, for example if the site is broken, deceptive, illegal, adult, malware-hosting, or simply not a product. Payment is only offered after approval, so a declined submission is never charged.
5. Payment and Merchant of Record
Paid packages are sold through Kelviq, our Merchant of Record. That means Kelviq is the legal seller of record for the payment: it takes your payment on its secure checkout, works out and collects any tax that applies where you are, issues the receipt and invoice, and handles refunds, chargebacks and payment disputes under its own buyer terms, which are shown at checkout. ToolVerified delivers the service itself (the listing, the link, the tag, the analytics and the featured days) and remains responsible for it under these terms.
Your card details are entered on Kelviq's checkout page and go to its payment processor directly; we never see or store them. We receive a signed confirmation of the payment with its reference. You can pay with the cards and wallets Kelviq offers at checkout.
6. Shipping and delivery
Packages are digital services; nothing is shipped, in Pakistan or internationally, and there are no shipping charges. A package is delivered by switching it on for your listing, which happens automatically within minutes of Kelviq confirming your payment: the dofollow link, the Premium tag and analytics become active, and the featured days start counting from that moment. You receive an order confirmation email with the order number, what was activated and the featured dates. If a package has not activated within one hour of a confirmed payment, contact us (section 10) and we will activate it by hand or refund it.
7. Cancellation
You can cancel at any time before you pay, by leaving the checkout page; nothing is charged. Because a package is delivered the moment the payment is confirmed, an order cannot be cancelled after payment. What you can ask for after payment is covered by the refund policy in section 8.
8. Refunds
We refund when we have failed to deliver: a featured run that never ran or was cut short for a reason on our side, an extra that did not activate and could not be put right within 2 business days of you telling us, or a duplicate charge. We do not refund for change of mind after activation, for results (traffic, rankings, clicks or sales), or where a listing is removed or set to nofollow for breaking these terms. Approved refunds are issued within 7 business days through Kelviq, as Merchant of Record, to your original payment method; your bank may take a further 5 to 10 business days to show it. The full policy is on the Refunds and complaints page.
9. What's not allowed, removal and nofollow
We do not list, and will remove without notice: malware or anything that compromises a visitor's device; adult or NSFW content; illegal products; impersonation of another person, brand or product; misleading claims; scraped or cloned products; or anything that infringes someone else's intellectual property. The same applies to comments and votes: we remove content that is abusive or deceptive, and vote manipulation (extra accounts, paid votes, bots) leads to removal of the listing.
We can remove or edit any listing that breaks these rules, or that stops working (a dead site, an expired domain). A listing that breaks the rules after it has been published, or after a package has been paid for, can be removed or have its link set to nofollow without a refund. On a paid listing, a change to the submitted URL takes effect only after we have checked it, and we check paid links regularly: a link that no longer points at the product submitted can be set to nofollow.
10. Complaints and disputes
If something is wrong with an order or a listing, contact us at [email protected] (Monday to Friday, 10:00 to 18:00), or through the contact form, quoting your order number if you have one. We acknowledge every complaint within 2 business days and give you a decision within 10 business days. If you are not satisfied with the decision, reply and ask for it to be escalated; a second person reviews it and answers within a further 10 business days. You also keep any right to raise a dispute with your card issuer.
11. How long a package lasts
The dofollow link, Premium tag and analytics are permanent for as long as the listing is live and continues to meet these terms. The featured slots run for the number of days stated on Pricing when you paid, starting at payment, then end; everything else stays. When more listings are featured than a row shows at once, the row rotates through them, and every paid listing still gets its full run.
12. Your content, your rights
You keep ownership of everything you submit, including your logo and copy. You give us a non-exclusive, worldwide licence to display it on the site, in our social posts and in our newsletter, for as long as your listing is published. Ask us to remove a listing and we will.
13. No warranty
The site and the paid packages are provided as they are. We do not guarantee uninterrupted availability, a particular level of traffic, any search ranking, or that a listing will produce a specific number of clicks or sales. We are not responsible for the products listed here or for anything that happens on their sites.
14. Liability
To the extent the law allows, our liability to you is capped at the amount you paid us for the listing (nothing, for a free listing). We are not liable for indirect or consequential loss arising from your use of the site. Nothing here limits liability that cannot be limited by law.
15. Changes
We may update these terms; the date at the top of this page shows when they last changed. Material changes will be announced on the site. Continuing to use the site after a change means you accept the updated terms.
16. Governing law
These terms are governed by the laws of Pakistan, and the courts of Pakistan have jurisdiction, without prejudice to any protection you have under the mandatory consumer law of the country you live in. If a court finds any part of these terms unenforceable, the rest still stands.
17. Contact
ToolVerified. Email [email protected], or use the contact form.